Featured Blog Posts
Blog
Plan for Success By Creating (and Sticking To!) A Launch Plan
With spring launch season upon us, one of the classic mistakes I see over and over again is attempting to launch without a plan. From experience, I know that the launch plan is the foundation of any successful launch, and taking the time to build it properly is always...
Leveraging Strategic Planning in Your Business
As an online business manager, a common question I get is “What does strategic planning actually mean?”. It’s a broad question, and the answer will depend on what exactly you’re planning. Strategic planning looks slightly different in every business, but it’s...
Understanding the Role of an Online Business Manager: An Interview with Tressa
As someone who’s been functioning in the role of an online business manager (OBM) for a decade now, I’m acutely aware that there are people who don’t quite understand what I do. Some people think I’m a fancy virtual assistant (VA), some people think I’m a project...
Four Tactics for Handling Customer Service Emails (And Getting Them Out of YOUR Inbox)
When I first start working with clients, there are some common processes that they often need help with. One of these processes is figuring out a way to get out of the inbox and stop spending so much time on customer service emails. I’ll start by saying that giving up...
Unpack It: 10 Ways to Improve Business Efficiency
As an online business manager, one of the key functions of my role is to help my clients find ways to improve business efficiency. Whether it’s documenting things their team does every day or outlining processes for my clients’ content creation, there are so many...
Three Things to Help Better Manage Email (That aren’t actual email tips!)
When you run an online business, your email inbox can feel like a constant source of stress. There are tons of how-to guides and tips on how to better manage email that can be really helpful. But, I find they're not always enough when your inbox is the dumping ground...
Setting Business Boundaries to Save Your Sanity
One of the biggest challenges when you run a business based on providing services is ensuring you have strong business boundaries. When your whole business is built upon being of service to others, it’s really easy for the lines to get blurry and to find yourself...
Why Now is the Time to Document Business Processes
One of the most common questions I get from solopreneurs is whether it makes sense to document business processes before they're ready to hand them off. The answer is always a resounding yes! There are far more reasons to document business processes than simply...
Rebel’s Guide to Business Systems
As an integrator, I work with a lot of creative entrepreneurs who would classify themselves as rebels. The irony of those rebellious tendencies is never lost on us when it comes to the business systems they know they desperately need and yet do everything they can to...
Why Hustling Harder Isn’t the Answer to Common Business Mistakes
Building a business requires plenty of grit and consistent, sustainable effort. I often see this portrayed as "hard work" with extreme glorification of hustle and burnout. The reality though is that assuming you just need to work longer hours, put in more effort and...